Privacy Policy



  1. The administrator of the personal data collected through the Service pl is Włodzimierz Pająk conducting business activity under the name BEST-AUDIO WŁODZIMIERZ BOGDAN PAJĄK entered in the Central Register and Information on Business Activity conducted by the minister responsible for economy, place of business and address for delivery: ul. gen. Lucjana Żeligowskiego 3/5, 90-752 Łódź, NIP: 7270018781, REGON: 470557320, e-mail address (e-mail), tel. +48669 783 561 or + 48 42 307 32 30, hereinafter referred to as the “Administrator” and who is also the Service Provider.
  2. Personal data collected by the Administrator through the website are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the
  3. The administrators of the data entered into the Website are the Service Recipients.
  4. Any words or phrases capitalized in the body of this Privacy Policy shall be understood as defined in the Terms of Service en


  1. PURPOSE OF PROCESSING AND LEGAL BASIS. The Administrator processes the personal data of Service pl customers in the case of:
    1.1. Using the Contact Form to send a message to the Administrator, based on Art. 6 paragraph. 1(f) RODO (legitimate business interest),
    1.2. Placing an Order on the Website for the purpose of executing the Digital Service Delivery Agreement pursuant to Art. 6 paragraph. 1(b) RODO (performance of a contract),
    1.3. registration of an Account on the Website, in order to create an individual account and manage that Account, pursuant to Art. 6 paragraph. 1(b) of the RODO (performance of the contract for the provision of electronic services in accordance with the Terms of Service),
    1.4. the use of the Software by the Customer and the provision of all other services related to the Software to the Customer, in order to perform the Digital Service Delivery Agreement pursuant to Art. 6 paragraph. 1(b) RODO (performance of a contract).
  2. TYPE OF PERSONAL DATA PROCESSED. The recipient provides, in the case of:
    2.1 Contact Form: name, email address, phone number.
    2.2 Orders: name, tax ID, email address, phone number,
    2.3 Accounts: login, email address,
    2.4 Use of the Software: name, tax ID, email address, IP address.
  3. ARCHIVING PERIOD OF PERSONAL DATA. The personal data of Service Recipients is stored by the Administrator:
    3.1. where the basis of data processing is the performance of a contract, for as long as it is necessary for the performance of the contract, and thereafter for a period corresponding to the period of limitation of claims. Unless a special provision provides otherwise, the statute of limitations is six years, and for claims for periodic benefits and claims related to the conduct of business – three years,
    3.2. where the basis for data processing is consent, for as long as consent is not revoked, and after revocation of consent for a period of time corresponding to the statute of limitations for claims that the Administrator may raise and that may be raised against him. Unless a special provision provides otherwise, the statute of limitations is six years, and for claims for periodic benefits and claims related to the conduct of business – three years.
  4. When using the Site, additional information may be collected, in particular: the IP address assigned to the Customer’s computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.
  5. Upon separate consent, pursuant to Art. 6 paragraph. 1(a) of the RODO, data may also be processed for the purpose of sending commercial information by e-mail or making telephone calls for direct marketing purposes – respectively, in connection with Art. 10 paragraph. 2 of the Act of July 18, 2002 on the provision of electronic services or Art. 172 para. 1 of the Telecommunications Act of July 16, 2004, including those directed as a result of profiling, provided that the Customer has given the appropriate consent.
  6. Navigation data may also be collected from Service Recipients, including information about the links and references they choose to click on or other actions they take on the Site. The legal basis for such activities is the Administrator’s legitimate interest (Article 6(1)(f) RODO) in facilitating the use of services provided electronically and improving the functionality of such services.
  7. Provision of personal data by the Customer is voluntary.
  8. The controller shall take special care to protect the interests of data subjects, and in particular shall ensure that the data it collects are:
    8.1. processed in accordance with the law,
    8.2. collected for designated legitimate purposes and not subjected to further processing incompatible with those purposes,
    8.3. Substantially correct and adequate in relation to the purposes for which they are processed, and stored in a form that allows identification of the persons to whom they relate for no longer than necessary to achieve the purpose of processing.


  1. The personal data of Service Recipients are transferred to the service providers used by the Administrator in running the Website.
  2. The service providers referred to in Section 1 of this paragraph, to whom personal data is transferred, depending on the contractual arrangements and circumstances, are either subject to the Administrator’s instructions as to the purposes and means of processing such data (processors) or determine the purposes and means of processing themselves (controllers).
  3. The personal data of Service Recipients is stored exclusively in the European Economic Area (EEA), subject to § 5.5 of the Privacy Policy.


  1. The data subject has the right to access the content of his/her personal data and the right to rectification, erasure, restriction of processing, the right to data portability, the right to object, the right to withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal. Legal grounds for the Service Recipient’s request:
    1.1 access to data – art. 15 RODO,
    1.2. rectification of data – Art. 16 RODO,
    1.3. deletion of data (so-called right to be forgotten) – Art. 17 RODO,
    1.4. restriction of processing – Art. 18 RODO,
    1.5. data transfer – Art. 20 RODO,
    1.6. opposition – Art. 21 RODO,
    1.7. withdrawal of consent – Art. 7 paragraph. 3 RODO.
  2. In order to exercise the rights referred to in paragraph 2, you can send a relevant email
  3. In the situation where the Service Recipient claims the right under the above rights, the Administrator shall comply with the request or refuse to comply with it immediately, but no later than one month after receiving it. However, if – due to the complexity of the request or the number of requests – the Administrator is unable to fulfill the request within one month, it will fulfill it within another two months informing the Service Recipient in advance – within one month of receiving the request – of the intended extension of the deadline and the reasons for it.
  4. If it is determined that the processing of personal data violates the provisions of the RODO, the data subject has the right to file a complaint with the President of the Office for Personal Data Protection.


  1. The Administrator’s website uses “cookies”.
  2. Installation of “cookies” is necessary for the proper provision of services on the Website. Cookies contain information necessary for the proper functioning of the site, and they also provide the opportunity to develop general statistics on website visits.
  3. The site uses two types of “cookies“: “session” and “permanent”.
    3.1 “Session” “cookies” are temporary files that are stored on the final device of the Customer until logging off (leaving the site),
    3.2. “Permanent” “cookies” are stored in the final device of the Service Recipient for the time specified in the parameters of “cookies” or until they are deleted by the Service Recipient.
  4. The Administrator uses its own cookies to better understand how Service Recipients interact with the content of the site. The files collect information about the use of the website by the Service Recipient, the type of website from which the Service Recipient was redirected, and the number of visits and the time of the Service Recipient’s visit to the website. This information does not record specific personal data of the Service Recipient, but is used to develop statistics on the use of the site.
  5. The administrator uses external cookies to collect general and anonymous statistical data via Google Analytics analytical tools (administrator of external cookies: Google LLC. based in the USA).
  6. Cookies may also be used by advertising networks, in particular the Google network, in order to display advertisements tailored to the way the Customer uses the Website. For this purpose, they may retain information about the path of navigation of the Service Recipient or the time of staying on a particular page.
  7. The Customer has the right to decide on the access of “cookies” to his/her computer by selecting them in advance in his/her browser window. Detailed information about the possibility and methods of handling “cookies” is available in the settings of your software (web browser).


  1. The Administrator shall apply technical and organizational measures to ensure the protection of the processed personal data appropriate to the risks and categories of protected data, and in particular shall protect the data from being disclosed to unauthorized persons, from being taken by an unauthorized person, from being processed in violation of applicable regulations, and from being altered, lost, damaged or destroyed.
  2. The Administrator shall provide appropriate technical measures to prevent unauthorized persons from obtaining and modifying, personal data sent electronically.
  3. In matters not regulated by this Privacy Policy, the provisions of the RODO and other relevant provisions of Polish law shall apply accordingly.